Overview
The payments feature in HitPay provides a streamlined and versatile payment solution for your business. Whether you’re using the HitPay hosted checkout or integrating payment gateways through our APIs and plugins, you can offer a seamless checkout experience for your customers. This section covers various aspects of the payments process, including checkout customization and accessing completed payments.
Supported Payment Methods
The following payment methods are available and fully supported on HitPay:
| Payment Method | Supported Currencies | Activation Time | Method Code |
|---|---|---|---|
| PayNow QR | SGD | Instant | paynow_online |
| Instant | card | ||
| GrabPay PayLater | SGD | 3-5 business days | grabpay_paylater |
| Shopeepay | SGD | 3-5 business days | shopee_pay |
| FavePay | SGD | 3-5 business days | fave_sgqr |
| Shopback Pay | SGD | 3-5 business days | shopback |
| Atome | SGD | 3-5 business days | atome |
| WeChat Pay | SGD | 3-5 business days | qfpay_wechat |
| AliPay Plus | SGD | 3-5 business days | qfpay_alipay |
| Currency | Minimum Amount |
|---|---|
| AED | 2.00 |
| ALL | - |
| AMD | - |
| ANG | - |
| AOA | - |
| ARS | - |
| AUD | 0.50 |
| AWG | - |
| AZN | - |
| BAM | - |
| BBD | - |
| BDT | - |
| BGN | 1.00 |
| BIF | 11.00 |
| BMD | - |
| BND | - |
| BOB | - |
| BRL | 0.50 |
| BSD | - |
| BWP | - |
| BZD | - |
| CAD | 0.50 |
| CDF | - |
| CHF | 0.50 |
| CLP | 5.00 |
| CNY | - |
| COP | - |
| CRC | - |
| CVE | - |
| CZK | 15.00 |
| DJF | 1.00 |
| DKK | 2.50 |
| DOP | - |
| DZD | - |
| EGP | - |
| ETB | - |
| EUR | 0.50 |
| FJD | - |
| FKP | - |
| GBP | 0.30 |
| GEL | - |
| GIP | - |
| GMD | - |
| GNF | 50.00 |
| GTQ | - |
| GYD | - |
| HKD | 4.00 |
| HNL | - |
| HRK | - |
| HTG | - |
| HUF | 175.00 |
| IDR | 100.00 |
| ILS | - |
| INR | 0.50 |
| ISK | - |
| JMD | - |
| JPY | 0.50 |
| KES | - |
| KGS | - |
| KHR | - |
| KMF | 3.00 |
| KRW | 8.00 |
| KYD | - |
| KZT | - |
| LAK | - |
| LBP | - |
| LKR | - |
| LRD | - |
| LSL | - |
| MAD | - |
| MDL | - |
| MGA | 25.00 |
| MKD | - |
| MMK | - |
| MNT | - |
| MOP | - |
| MRO | - |
| MUR | - |
| MVR | - |
| MWK | - |
| MXN | 10.00 |
| MYR | 2.00 |
| MZN | - |
| NAD | - |
| NGN | - |
| NIO | - |
| NOK | 3.00 |
| NPR | - |
| NZD | 0.50 |
| PAB | - |
| PEN | - |
| PGK | - |
| PHP | - |
| PKR | - |
| PLN | 2.00 |
| PYG | 40.00 |
| QAR | - |
| RON | 2.00 |
| RSD | - |
| RUB | - |
| RWF | 10.00 |
| SAR | - |
| SBD | - |
| SCR | - |
| SEK | 3.00 |
| SGD | 0.50 |
| SHP | - |
| SLL | - |
| SOS | - |
| SRD | - |
| STD | - |
| SZL | - |
| THB | - |
| TJS | - |
| TOP | - |
| TRY | - |
| TTD | - |
| TWD | - |
| TZS | - |
| UAH | - |
| UGX | 30.00 |
| USD | 0.50 |
| UYU | - |
| UZS | - |
| VND | 150.00 |
| VUV | 1.00 |
| WST | - |
| XAF | 5.00 |
| XCD | - |
| XOF | 5.00 |
| XPF | 1.00 |
| YER | - |
| ZAR | - |
| ZMW | - |
For currencies with no minimum amount, the minimum amount is same as the home currency after convertion. Example USD 0.50 After conversion |
Activate Payment Methods
To set up payment methods on HitPay, follow these steps:
- Navigate to Settings > Payment Methods.
- Click Connect on the desired payment method and enter the required information.
Once your request has been submitted, our partner providers will review your requests within 3-5 business days.
Once you have activated the payment method on HitPay, ensure that you have enabled the payment for your sales channel by following the guide below.
Enable Payment Methods by Sales Channel
HitPay users can enable payment methods based on the sales channel. The supported sales channels are as follows:
- Shopify
- WooCommerce
- Wix
- PrestaShop
- Ecwid
- OpenCart
- Magento
- Easystore
- Google Forms
- Shopcada
- APIs
- Payment Links
- Xero
- Invoicing
You can find more information about the plugins and step-by-step guides for each platform by clicking on them.
To enable a payment method, follow these steps:
- Navigate to Payment Gateway > Integrations.
- Click Add New or edit an existing integration by clicking on the edit icon.
To add a new integration, click Add New and select an integration or sales channel from the list provided.
Select the payment methods that you would like to activate for the selected sales channel or integration and click Save to save your changes.
Once the activated payment methods have been enabled for your sales channel, you can further enhance the payment experience by customizing the checkout experience.
HitPay Checkout Experience
HitPay offers a Smart Checkout experience that integrates multiple payment methods onto a single page, making it convenient for your customers to complete their purchases. This feature provides a user-friendly interface for payment selection and input, enhancing the overall checkout process. You can learn more about customizing the checkout experience here.
Tracking Completed Payments
You can easily monitor and manage your completed payments using HitPay’s reporting tools. Navigate to Sales and Reports > Transactions to view a comprehensive list of completed payments. This provides you with valuable insights into your revenue and customer transactions.
FAQs
If you’re facing a situation where a customer’s payment isn’t appearing on your HitPay dashboard, there’s no need to worry. Follow these steps to address the matter promptly:
Confirm Card Transaction: If the payment in question was conducted using a card, kindly advise the customer to double-check their card statement. This ensures that the transaction wasn’t reversed or canceled after processing.
Submit Transaction Details: Should the transaction still appear missing, take the following steps to assist our support team at support@hit-pay.com in resolving the issue:
Transaction Timestamp: Provide the specific date and time of the transaction.
Customer Email Address: Share the email linked to the customer’s HitPay account.
Proof of Payment (Screenshot): Request the customer to provide a screenshot or receipt as evidence of the successful payment.
We’re dedicated to resolving such matters swiftly and ensuring the integrity of your payment records.
HitPay only charges you the transaction fee when you make a sale and process a payment via HitPay Payment Gateway. We do not charge any rental, subscription, maintenance, or hidden fees.The Pricing Rate that will be applied for your account will be dependent on your country of registration and payment method used.Our Pricing page can be found here.
In order for your business to receive funds, HitPay makes automatic payouts to your bank account.
When you start processing live payments from your customers with HitPay, you will receive the corresponding payouts to your bank account according to the schedule provided here.
To keep track of your payouts and their expected arrival dates in your bank account, simply navigate to HitPay’s Payout Dashboard under Sales and Reports > Bank Payouts
The default expiration time for every checkout page is 5 minutes. This applies to all plugins and payment links.
For any additional questions or concerns, our support team support@hit-pay.com is always available to provide assistance and ensure your account creation process is as smooth as possible.
